Terms Of Service
Where the context admits: "We" includes dragon computers or any party acting on dragon computers' implicit instructions. "You" includes the person purchasing the services or any party acting on the customer's instructions. "The Registrant" includes the person applying for a domain name or any party acting on the Registrant's instructions. "The Registry" the relevant domain names Registry. "Server" means the computer server equipment operated by us in connection with the provision of the Services. "Web Site" means the area on the Server allocated by us to you for use by you as a site on the Internet. In consideration of the mutual covenants herein, the parties agree to the following, which shall apply during the term of this agreement:

1. Domain Name Registration
1.1 We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk.
1.2 The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.
1.3 We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute.
1.4 We shall not release any domain to another provider unless full payment for that domain has been received by us.

2. Web Site Hosting and e-mail

2.1 . MINIMUM PERIOD OF SERVICE - Unless otherwise stated, the service shall be provided for a minimum period of service of twelve months beginning on the day that Service is first made available and shall continue until it is terminated by either party giving to the other not less than 3 (three) months prior written notice of termination or under clause 10 of the General Terms and Conditions.
2.2. We make no representation and give no warranty as to the accuracy or quality of information received by any person via the Server and we shall have no liability for any loss or damage to any data stored on the Server.
2.3. You shall effect and maintain adequate insurance cover in respect of any loss or damage to data stored on the Server.
2.4 You represent, undertake and warrant to us that you will use the Web Site allocated to you only for lawful purposes. In particular, you represent, warrant and undertake to us that:
2.4.1 you will not use the Server in any manner which infringes any law or regulation or which infringes the rights of any third party, nor will you authorise or permit any other person to do so.
2.4.2 you will not post, link to or transmit:
(a) any material which is unlawful, threatening, abusive, malicious, defamatory, obscene, pornographic, blasphemous, profane or otherwise objectionable in any way.
(b) any material containing a virus or other hostile computer program.
(c) any material which constitutes, or encourages the commission of, a criminal offence or which infringes any patent, trade mark, design right, copyright or any other intellectual property right or similar rights of any person which may subsist under the laws of any jurisdiction.
2.4.3 you will not send bulk email whether opt-in or otherwise from our network. Nor will you promote a site hosted on our network using bulk email.
2.4.4 you will not employ programs which consume excessive system resources, including but not limited to processor cycles and memory.
2.4.5 any file you store on the Server will be reachable via a hyperlink from a page on your site.
2.5 On publication of your website you have fourteen days in which to notify us of any contention at which point, if we have not received such notification all development fees and 1 full years hosting charges will become due.
2.6 We reserve the right to remove any material which we deem inappropriate from your web site without notice. We do not host Warez, Adult or illegal MP3 content.
2.7 You shall keep secure any identification, password and other confidential information relating to your account and shall notify us immediately of any known or suspected unauthorised use of your account or breach of security, including loss, theft or unauthorised disclosure of your password or other security information.
2.8 You shall observe the procedures which we may from time to time prescribe and shall make no use of the Server which is detrimental to our other customers.
2.9 You shall procure that all mail is sent in accordance with applicable legislation (including data protection legislation) and in a secure manner.
2.10 In the case of an individual User, you warrant that you are at least 18 years of age and if the User is a company, you warrant that the Services will not be used by anyone under the age of 18 years.
2.11 Any access to other networks connected to dragon computers must comply with the rules appropriate for those other networks.
2.10 While we will use every reasonable endeavour to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers and we shall be under no liability for non-receipt or misrouting of email or for any other failure of email.

3. Intellectual Property Rights
3.1 The Intellectual Property Rights in this website and the materials on or accessible via it belong to dragon computers or its licensors. This includes the data and all images for all websites designed and hosted by dragon computers. All websites and the materials on or accessible via such sites and the Intellectual Property Rights therein may not be copied, distributed, published, licensed, used or reproduced in any way (save to the extent strictly necessary for, and for the purposes of, accessing and using this website).

3.2 "dragon computers" and the dragon computers logo are trade marks which belong to dragon computers and they may not be may not be used, copied or reproduced in any way without dragon computers' prior written consent.

3.3. For these purposes "Intellectual Property Rights" includes the following (wherever and when ever arising and for the full term of each of them): any patent, trade mark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, know-how, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off or other similar intellectual or commercial right (in each case whether or not registered or registrable) and registrations of and applications to register any of them.

4. Resellers
4.1 If you are or become a reseller of our Services you will continue to be bound by these terms and conditions, you will be responsible for ensuring that your customers are bound by terms and conditions that adequately reflect and give effect to these.
4.2 You shall not incur or purport to incur on our behalf any liability nor in any way pledge or purport to pledge our credit or to make any contract binding on us.
4.3 No default by your customers shall in any way affect, modify or limit your obligations under this Agreement.
4.4 We authorise you to sell our services under your own brand for the direct use of your clients only. You may not permit your clients to resell the services you provide.

5. Service Availability
5.1 We shall use our reasonable endeavours to make available to you at all times the Server and the Services but we shall not, in any event, be liable for interruptions of Service or down-time of the Server or any loss or interruption of business as a result of such.
5.2 We shall have the right to suspend the Services at any time and for any reason, generally without notice, but if such suspension lasts or is to last for more than 7 days you will be notified of the reason.
5.3 The Services provided to you hereunder and your account with us cannot be transferred or used by anyone other than you. No more than one log-in session under any one account may be used at any time by you. If you have multiple accounts, you are limited to one login session per system account at any time; user programs may be run only during log-in sessions. If your account is found to have been transferred to another party, or shows other activity in breach of this sub clause, we shall have the right to cancel the account and terminate the Services and/or this Agreement immediately.

6. Payment
6.1 All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision. We reserve the right to change pricing at any time although all pricing is guaranteed for the period of pre payment.
6.2 Payment is due each anniversary month, quarter or year following the date the Services were established until closure notice is given in writing. If you choose to pay by credit or debit card you authorise dragon computers to debit your account renewal fees from your card.
6.3 Payment in respect of website development and one full years hosting becomes due in full 30 days following the electronic publication of your website. Failure to pay within this period will result in interest being applied to the amount outstanding in accordance with the Late Payment of Commercial Debts (Interest) Act 1988.
6.4 All payments must be in UK Pounds Sterling.
5.5 If your cheque is returned by the bank as unpaid for any reason, you will be liable for a "returned cheque" charge of £25.
6.6 Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.

7. Termination
7.1 If you fail to pay any sums due to us as they fall due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
7.2 If you break any of these terms and conditions we may suspend the Services and/or terminate this Agreement forthwith without notice to you.
7.3 If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to suspend the Services and/or terminate this Agreement forthwith without notice to you.
7.4 No refunds will be made for Services suspended in accordance with 6.1, 6.2 and 6.3.
7.5 We reserve the right to suspend the Services and/or terminate this Agreement at any time.
7.6 You may cancel the Services at any time in writing to the registered offices of dragon computers.
7.7 During the first 30 days of Services, You are entitled to a complete refund of all fees paid with the exclusion of domain name registration, website development fees, dedicated server and data transfer fees should You decide to cancel the Services. You will not be entitled to a refund on this basis if you have previously had an account with dragon computers. No full refunds or pro rata refunds will be made after the first 30 days of service should You decide to cancel the Services. It may be necessary to withhold refund if the account has utilised excessive resources, this is at the sole discretion of dragon computers. If you request a refund after you have requested a domain name you will be refunded the total amount you have paid less £10 admin fee for the domain. You may transfer the domain to another registrar other wise the domain will become property of dragon computers.
7.8 Where payment has been made by credit or debit card, any refund will only be issued to the same credit or debit card.
7.9 On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it.

8. Indemnity
8.1 You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services and the Server including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by us in consequences of your breach or non-observance of this Agreement.

9. Limitation Of Liability
9.1 All conditions, terms, representations and warranties relating to the Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded, subject always to sub clause 8.2.
9.2 Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence.
9.3 Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim.
9.4 In any event no claim shall be brought unless you have notified us of the claim within one year of it arising.
9.5 In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.

10. Notices
10.1 Any notice to be given by either party to the other may be sent by either email, fax or recorded delivery to the address of the other party as appearing in this Agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.

11. Law
11.1 This Agreement shall be governed by and construed in accordance with English law and you hereby submit to the non-exclusive jurisdiction of the English courts.

12. Headings
12.1 Headings are included in this Agreement for convenience only and shall not affect the construction or interpretation of this Agreement.

13. Entire Agreement
13.1 These terms and conditions together with any documents expressly referred to in them, contain the entire Agreement between us relating to the subject matter covered and supersede any previous Agreements, arrangements, undertakings or proposals, written or oral: between us in relation to such matters. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. In agreeing to these terms and conditions, you have not relied on any representation other than those expressly stated in these terms and conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not been made expressly in this Agreement.

14. Domain Offer Terms
14.1 If you request a refund under our money back guarantee after you have requested a domain name you will be refunded the total amount you have paid less £10 admin fee for the domain. You may transfer the domain to another registrar otherwise the domain will become property of dragon computers.

15. Domain Ownership
15.1 The domain will be registered using the details collected during sign-up. It will belong to you but dragon computers will only pay for the domain while you maintain a fully paid account with dragon computers. IF YOU WISH TO TRANSFER/REMOVE THE DOMAIN TO ANOTHER REGISTRAR AND/OR WEB HOST OR ANY OTHER PARTY THEN A £100.00 (GBP One Hundred) ADMINISTRATION CHARGE WILL BE APPLIED.

16. Registration
16.1 We will register one domain per fully paid account. The domain must be available for registration and can only be used as an alias to the fully paid account. dragon computers cannot be held responsible if the domain is not available for registration when dragon computers attempts to purchase the domain.

17. VAT Policy
17.1 Currently dragon computers is a VAT registered company. Our VAT registration number is 800 9492 38. Therefore all prices quoted are inclusive of VAT and VAT be charged at the current standard rate, as determined by HM Customs and Excise.